Fujitsu General America hosted its annual Technical Service Advisors (TSA) Conference at Virgin Hotels Las Vegas. Wales Darby Contractor Services Group Managers Rick Koester and John Resso along with fellow TSA’s from distributors such as Ferguson, Johnstone and Sid Harvey’s found it extremely productive to attend.
Themed “Unified in 2023,” the event strengthened manufacturer-distributor relationships, and empowered in-field technical support to pass on their knowledge to contractors. In this way, the TSA Conference acted as both a team building event and a service training event to help to deliver the highest-level of support to our contractors.
The three-day event featured motivational speeches, networking events, hands-on troubleshooting and breakout sessions covering everything from commercial and residential training to warranty processing, parts and marketing. The speeches from the Wounded Warriors Foundation and Ben Poole of HVAC Tactical™️ stressed the importance of unification of contractors and trainers, explaining how important this bond has become to the industry. Further relationship strengthening happened during the networking events where TSA’s from different regions connected to discuss key issues in order to come up with solutions that will be taken home and implemented. “Contractors call and rely on us to solve difficult situations which can sometimes slow things down. We want to help pass the torch and empower them with the knowledge and technical resource tools provided by Fujitsu to solve issues as they come up in the field. We’re here to make a significant impact and priority #1 is helping our contractors be as successful as possible” said Rick Koester, Contractor Services Group Manager, Wales Darby.
Fujitsu AIRSTAGE ETSD Class at Wales Darby NY Learning Center
Wednesday, May 31st, 2023 - 7:30AM - 4:00PM EST
Wales Darby - NY
2910 Express Drive South, Islandia, NY 11749
Electrical Testing & System Diagnostic (ETSD) “The Teardown” Class
Fujitsu Electronics Testing and System Diagnostic Training, also known as “The Teardown Class”, provides in-depth troubleshooting for AIRSTAGE Inverter systems.
This class will cover a complete teardown and rebuild of an indoor wall mount unit, troubleshooting training on an outdoor unit, and a hands-on lab which includes board level diagnostics and testing DC components, thermistors, and compressors with multi-meters. Attendees will understand how a Fujitsu minisplit works and learn how to use the Fujitsu Mobile Tech app.
Detailed course material is paired with interaction, involvement and participation with course participants. Students will be tested to check comprehension and retention of the course materials and receive a certificate of completion. Graduates can earn from 1-5 points towards their ELITE Contractor status. NATE certification is also available.
Students will need to bring their own multi-meters and a Phillips-head screwdriver for the class.
This class is organized by Wales Darby with product provided by Fujitsu.
Wales Darby Trainer: Jimmy Frey - Contractor Services Group
Register Today:
Jfrey@walesdarby.com
Fujitsu AIRSTAGE ETSD Class at Wales Darby NY Learning Center
Wednesday, May 17th, 2023 - 7:30AM - 3:00PM EST
Wales Darby - NY
2910 Express Drive South, Islandia, NY 11749
Electrical Testing & System Diagnostic (ETSD) “The Teardown” Class
Fujitsu Electronics Testing and System Diagnostic Training, also known as “The Teardown Class”, provides in-depth troubleshooting for AIRSTAGE Inverter systems.
This class will cover a complete teardown and rebuild of an indoor wall mount unit, troubleshooting training on an outdoor unit, and a hands-on lab which includes board level diagnostics and testing DC components, thermistors, and compressors with multi-meters. Attendees will understand how a Fujitsu minisplit works and learn how to use the Fujitsu Mobile Tech app.
Detailed course material is paired with interaction, involvement and participation with course participants. Students will be tested to check comprehension and retention of the course materials and receive a certificate of completion. Graduates can earn from 1-5 points towards their ELITE Contractor status. NATE certification is also available.
Students will need to bring their own multi-meters and a Phillips-head screwdriver for the class.
This class is organized by Wales Darby with product provided by Fujitsu.
Wales Darby Trainer: Jimmy Frey - Contractor Services Group
Register Today:
Jfrey@walesdarby.com
Fujitsu AIRSTAGE ETSD Class at Wales Darby NY Learning Center
Friday, May 19th, 2023 - ALL DAY CLASS
Wales Darby - NY
2910 Express Drive South, Islandia, NY 11749
Electrical Testing & System Diagnostic (ETSD) “The Teardown” Class
Fujitsu Electronics Testing and System Diagnostic Training, also known as “The Teardown Class”, provides in-depth troubleshooting for AIRSTAGE Inverter systems.
This class will cover a complete teardown and rebuild of an indoor wall mount unit, troubleshooting training on an outdoor unit, and a hands-on lab which includes board level diagnostics and testing DC components, thermistors, and compressors with multi-meters. Attendees will understand how a Fujitsu minisplit works and learn how to use the Fujitsu Mobile Tech app.
Detailed course material is paired with interaction, involvement and participation with course participants. Students will be tested to check comprehension and retention of the course materials and receive a certificate of completion. Graduates can earn from 1-5 points towards their ELITE Contractor status. NATE certification is also available.
Students will need to bring their own multi-meters and a Phillips-head screwdriver for the class.
This class is organized by Wales Darby with product provided by Fujitsu.
Wales Darby Trainer: Anthony Tosi - Contractor Services Group
Register Today:
ATosi@walesdarby.com
Fujitsu AIRSTAGE ETSD Class at Home2 Suites for Sid Harvey's
Tuesday, May 16th, 2023 - ALL DAY CLASS
Sid Harvey's
Home2 Suites by Hilton Long Island Brookhaven - 101 Boulevard East, Yaphank, NY 11980
Electrical Testing & System Diagnostic (ETSD) “The Teardown” Class
Fujitsu Electronics Testing and System Diagnostic Training, also known as “The Teardown Class”, provides in-depth troubleshooting for AIRSTAGE Inverter systems.
This class will cover a complete teardown and rebuild of an indoor wall mount unit, troubleshooting training on an outdoor unit, and a hands-on lab which includes board level diagnostics and testing DC components, thermistors, and compressors with multi-meters. Attendees will understand how a Fujitsu minisplit works and learn how to use the Fujitsu Mobile Tech app.
Detailed course material is paired with interaction, involvement and participation with course participants. Students will be tested to check comprehension and retention of the course materials and receive a certificate of completion. Graduates can earn from 1-5 points towards their ELITE Contractor status. NATE certification is also available.
Students will need to bring their own multi-meters and a Phillips-head screwdriver for the class.
This class is organized by Wales Darby with product provided by Fujitsu.
Wales Darby Trainer: Anthony Tosi - Contractor Services Group
Register Today:
ATosi@walesdarby.com
Fujitsu Next Tech Service Training at Ferguson (Secaucus)
Tuesday, May 4th, 2023 8:00 AM - 12:00 PM EST
FUJITSU NEXT TECH SERVICE shows attendees how to use Fujitsu Tech Support menu on our website. We discuss how use Service Manuals, Service Instruction manuals, Design and Technical Manuals and Mobile Technician App for step-by-step diagnosis in the field. Training will demonstrate how to disassemble outdoor components and sub-assembly modules. We will show you how to identify electrical DC grounds for proper testing. You will be instructed on how to identify various field service issues. You will learn how to read error codes on indoor and outdoor units.
Nate # 1718-0021
This class is organized by Wales Darby with product provided by Fujitsu.
Wales Darby Trainer: Jim DePalma - Contractor Services Group
Register Today:
JDePalma@walesdarby.com
Fujitsu AIRSTAGE ETSD Class at Sid Harvey's Farmingdale
Tuesday, May 9th, 2023 8:00 AM - 12:00 PM EST
Electrical Testing & System Diagnostic (ETSD) “The Teardown” Class
Fujitsu Electronics Testing and System Diagnostic Training, also known as “The Teardown Class”, provides in-depth troubleshooting for AIRSTAGE Inverter systems.
This class will cover a complete teardown and rebuild of an indoor wall mount unit, troubleshooting training on an outdoor unit, and a hands-on lab which includes board level diagnostics and testing DC components, thermistors, and compressors with multi-meters. Attendees will understand how a Fujitsu minisplit works and learn how to use the Fujitsu Mobile Tech app.
Detailed course material is paired with interaction, involvement and participation with course participants. Students will be tested to check comprehension and retention of the course materials and receive a certificate of completion. Graduates can earn from 1-5 points towards their ELITE Contractor status. NATE certification is also available.
Students will need to bring their own multi-meters and a Phillips-head screwdriver for the class.
This class is organized by Wales Darby with product provided by Fujitsu.
Wales Darby Trainer: Anthony Tosi - Contractor Services Group
Register Today:
ATosi@walesdarby.com